Easy Returns Policy

At NOVA Uniforms, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free returns process to ensure your peace of mind.

30-Day Return Window: You can return your item(s) within 30 days of receipt, provided they are in their original condition.

Condition of Returned Items: Please note that returned items must be unworn, unwashed, and in their original condition. Additionally, any customization such as emblems, alterations, silkscreen, or embroidery may affect the eligibility for return. If your item has been customized, please contact us to discuss the return and provide the reason.

Service Charges: Depending on the nature of the return, a small service charge may be applied. Our Customer Service team will guide you through the process and inform you of any applicable charges.

Lost Packing Slip: If the packing slip is no longer available, please contact us to discuss your return. We’ll ensure that your return is processed smoothly and efficiently.

Traceable Shipping Method: To prevent the package from being lost in transit, we recommend returning the item(s) via a traceable or insured shipping method. Please ensure that the package is securely packaged to avoid any damage during transit.

Responsibility for Lost Items: Please note that we are not responsible for returned items that are lost in transit. We recommend using a traceable shipping method to ensure the safe return of your item(s).

Contact Us: If you have any questions or need assistance with your return, please don’t hesitate to contact our Customer Service team. We’re here to help and ensure that your return experience is smooth and hassle-free.

Thank you for choosing NOVA Uniforms. We appreciate your business and strive to provide exceptional service at every step of your shopping journey.