Customer Service

Welcome to NOVA Uniforms! Our dedicated Customer Service team is here to ensure that your shopping experience with us is smooth, enjoyable, and hassle-free. We strive to provide exceptional service and assistance to meet all your needs and inquiries. Below are the key areas where our Customer Service team can assist you:

1. Order Assistance:
   • Need help placing an order? Our Customer Service team can guide you through the ordering process, provide information on product availability, and assist with any questions you may have about our products.
   • Have questions about an existing order? Feel free to reach out to us for updates on order status, tracking information, or any modifications you may need to make to your order.
2. Returns and Exchanges:
   • Not satisfied with your purchase? Our Customer Service team can assist you with our hassle-free returns and exchanges process. We’ll guide you through the steps to initiate a return or exchange, provide information on return shipping options, and ensure you receive a prompt refund or exchange.
3. Shipping Information:
   • Curious about shipping options? Our Customer Service team can provide details on our various shipping methods, estimated delivery times, and any shipping restrictions or special considerations.
   • Need assistance with tracking your order? We’ll gladly provide you with tracking information and updates on the status of your shipment.
4. Product Inquiries:
   • Have questions about our products? Our knowledgeable Customer Service team can provide detailed information on product features, specifications, sizing, and availability.
   • Looking for recommendations? Let us know your specific needs, and we’ll assist you in finding the perfect products to suit your requirements.
5. General Inquiries:
   • Have any other questions or concerns? Our Customer Service team is here to help! Whether it’s about our company, policies, services, or anything else, feel free to reach out, and we’ll provide you with the assistance you need.

Contact Us:

• Email: For inquiries and assistance, please email our Customer Service team at novauniforms@bltshirtprinters.com. We’ll respond to your email promptly and provide the assistance you need.

Service Hours:

• Monday to Saturday: 10:00 AM – 7:00 PM EST
• Sunday: 11:00 AM – 6:00 PM EST

Additional Assistance:

• For immediate assistance during our service hours, you can also reach out to us via live chat on our website.
• If you prefer to speak with a Customer Service representative directly, you can contact us at +1 703 379 6682.

Thank you for choosing NOVA Uniforms! We’re committed to providing you with the best customer service experience possible and ensuring your satisfaction with every purchase.